Tours leave promptly at their scheduled time. Missed tours due to late arrival or "no show" will not be refunded.

Within 7 days of a reserved tour time, cancellations or reductions in group size are non-refundable with a $20 fee PER PERSON to reschedule or receive a tour credit to be used for a future booking.

More than 7 days from a reserved tour time, cancellations or reductions in group size are fully refundable with no rescheduling fee.

We reserve the right to cancel the event based on severe weather. If your event is canceled, we will reschedule you to an agreed upon date and time or provide you with a full refund.