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Before You Arrive

Everything you need to know for your adventure

  • When to Arrive

    Please arrive 20 minutes prior to your scheduled tour. Please plan ahead, traffic is very unpredictable!

    If you’re running late please call us and we’ll try to accommodate you, however, this is often not possible on busy days and we do not refund late arrivals.

  • Signed Agreement Forms

    All participants must sign a participant agreement form, which can be found in the confirmation email for your reservation. Any participants under 18 must have a parent or legal guardian sign before any activity at Mount Hermon Adventures. Waivers can be signed electronically so long as the participant completes check-in with a person over 18.

  • Age, Weight, & Height Requirements

    All guests must be 10 years old at the time of their tour.

    Redwood Canopy Tour guests must be at least 4ft 4inches tall and between 75-250lbs.

    Sequoia Aerial Adventure guests must be at least 4ft 6inches tall and between 75-250lbs.

  • Face Covering Policy

    At the request of our county health department, we ask that all guests please wear a face coving while inside. We also encourage the use of face coverings for all our guests while on any of our courses, but they are not required.

 
 

What to Bring

What to Wear

  • Closed-toe shoes are required
  • Comfortable layers for the season:
    • Summer: Long shorts, short sleeve shirt, thin jacket or sweatshirt
    • Winter: Long pants, warm shirt, waterproof jacket. Our programs will go out rain or shine so plan your wardrobe well!

What to Bring

  • A reusable water bottle
  • Your phone, camera, or GoPro, but make sure you have a strap or some way to secure it on course
  • Please leave all other valuables at home or locked up in your car
  • Sunglasses aren't needed in our shaded forest
  • Obviously, no weapons of any kind

What We Provide

  • Gloves
  • If you forget yours, rain jacket rentals are available for $5
  • GoPro rentals are available for $35, which includes a 32 GB memory card to take home
  • All rentals are made in person upon arrival
 

Special Needs & Requests

We have been able to accommodate many guests with unique needs on our courses. If you have a special need or request, please call or email us so we can discuss your options and book a special tour for you.

Special Needs & Requests

We have been able to accommodate many guests with unique needs on our courses. If you have a special need or request, please call or email us so we can discuss your options and book a special tour for you.

Refund policy

 
We offer exciting and fun activities for the whole family, and we have a limited capacity each day. Because we are often completely sold out and have a waiting list, we are not able to offer refunds that do not meet our cancellation policy. When you submit payment for your reservation, you are affirming that you have read and understand the following policies:
 
 
Guest Requirements
  • Every guest must meet all age, height, and weight requirements (no exceptions).
    • Age: 10 years or older
    • Height: 52 in. for Redwood Canopy Tour, and 54 in. for Sequoia Aerial Adventure
    • Weight: At least 75 lbs, and under 250 lbs
  • Guests may not participate if pregnant (we’ll welcome you back after the baby comes!).
  • Guests may not participate if under the influence of drugs or alcohol at the time of the activity.
  • If any guest is concerned about how current or former health conditions may affect their ability to do their booked activity, we recommend checking with a physician prior to participating.
  • We ask all guests to be in good health. If you are experiencing any signs or symptoms of illness, please contact us to reschedule or refund your tour.
Cancellation Policy
  • Bookings for 1–7 guests:
    • Cancellations and changes to guest quantity are full refundable up to 48 hours prior to the scheduled activity time without penalty. Cancellation requests must be made in writing via email to adventures@mounthermon.org.
    • Any cancellations made less than 48 hours prior to activity time and “no shows” are not eligible for refunds, but can receive a 50% tour credit to reschedule for a later time. A “no show” is defined as not having arrived and checked in by the activity start time.
  • Group Cancellation Policy (a group is defined as 8 or more guests on Redwood Canopy Tour, and 10 or more guests on Sequoia Aerial Adventure):
    • More than 7 days prior to a reserved activity, cancellations and changes to guest quantity are FULLY refundable with no penalty. Cancellation requests must be made in writing via email to adventures@mounthermon.org.
    • Within 7 days but more than 48 hours of a reserved activity time, cancellations and changes to guest quantity are not eligible for refunds but may receive a 50% tour credit to be used for a future booking. Cancellations made less than 48 hours in advance are not eligible for refunds or tour credit in any amount.
 
 
We operate rain or shine, so be sure to dress for the weather! If you cancel due to weather, our cancellation policy still applies.
We reserve the right to cancel the event based on severe weather. If your event is canceled, we will reschedule you for an agreed upon date and time or provide you with a full refund.
Exceptions will be considered for extenuating circumstances due to COVID-19. If you are ill– please stay home.


Where to Go

All tours start with checking in at our Adventure Center, located off of Conference Drive. There is ample parking next to the building, and additional street parking if needed.

Get Directions


Where to Go

All tours start with checking in at our Adventure Center, located off of Conference Drive. There is ample parking next to the building, and additional street parking if needed.

Get Directions

 
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