Bookings for 1-7 total guests:

Cancellations and changes to guest quantity are full refundable up to 48 hours prior to the scheduled activity time without penalty. Cancellation requests must be made in writing via email to adventures@mounthermon.org.

Any cancellations made less than 48 hours prior to activity time and “no shows” are not eligible for refunds, but can receive a 50% tour credit to reschedule for a later time. A “no show” is defined as not having arrived and checked in by the activity start time.

Group Cancellation Policy (a group is defined as 8 or more guests on Redwood Canopy Tour, and 10 or more guests on Sequoia Aerial Adventure):

More than 7 days prior to a reserved activity, cancellations and changes to guest quantity are FULLY refundable with no penalty. Cancellation requests must be made in writing via email to adventures@mounthermon.org.

Within 7 days but more than 48 hours of a reserved activity time, cancellations and changes to guest quantity are not eligible for refunds but may receive a 50% tour credit to be used for a future booking. Cancellations made less than 48 hours in advance are not eligible for refunds or tour credit in any amount.

We operate rain or shine, so be sure to dress for the weather! If you cancel due to weather, our cancellation policy still applies.

We reserve the right to cancel the event based on severe weather. If your event is canceled, we will reschedule you for an agreed upon date and time or provide you with a full refund.

Exceptions will be considered for extenuating circumstances due to COVID-19. If you are ill– please stay home.